Difference Between Mobile Voicemail and Message2Text
Please note, a user can only enable one option, both Voicemail and Message2Text can not be used in conjunction with one another.
Mobile Voicemail:
- Functionality: Mobile voicemail allows callers to leave voice messages when you are unable to answer your phone. These messages can be retrieved by dialing into your voicemail service.
- Usage: You listen to the messages left by callers by calling your voicemail number and following the prompts.
- Experience: The experience is similar to an answering machine, where you hear the caller's actual voice message.
Message2Text:
- Functionality: Message2Text (also known as voicemail-to-text or visual voicemail) converts voice messages into text and sends them to your phone as a text message or email.
- Usage: Instead of listening to a voicemail, you read the transcribed message directly on your device.
- Experience: This service provides the convenience of quickly reading messages without having to dial into your voicemail. It is especially useful in situations where listening to a voicemail is not practical.
Key Differences:
- Format: Mobile voicemail provides audio messages, while Message2Text provides written transcriptions.
- Convenience: Message2Text offers quicker access to message content since you can read it directly, whereas mobile voicemail requires you to listen to the message.
- Accessibility: Message2Text can be more accessible for individuals who prefer reading over listening or who are in noisy environments where listening to a voicemail may be difficult.
- Speed: Reading a transcribed message can often be faster than listening to a voicemail, especially if the message is lengthy.
- Call Forwarding: Call forwarding is not supported when Message2Text is enabled.
Both services aim to ensure you don't miss important messages, but they cater to different preferences and needs for accessing and managing voicemail.