Call Recordings

  • Updated

Overview

The 'Call Recordings' page allows you to play or download recorded calls. Calls can be searched by the calling number (origin), or the called number (target).

Usage

  • Select the start & end dates.
  • Enter a number to search (if required)

Click

Once the data has loaded, you will be able to see the following information about each call:

  • Origin: This is the source number.
  • Target: This is the destination number.
  • Duration (sec): Duration of the call, measured in seconds.
  • Call Date: Date / Timestamp of the call.
  • Download: Click here to download a copy of the call recording.
  • Play: Click here to play the recording.

Note

Call Recordings are stored for 90 days only

 

You can enable and disable Call Recordings here.