Outbound Calls Report

  • Updated

Overview

The 'Outbound Calls' report provides reporting on outgoing calls grouped into their billable rate type, with options to tailor the report to a specific date range.

Report results can be filtered by simply clicking on the Call Type labels in the legend.

  • Select any time period with a maximum of 7 days between them.
  • Report can be filtered by clicking on the labels in the legend on the right-hand side.
  • Hover over the bar graph to see the exact number of calls.

Clickto download a copy in CSV format.

Detailed Report


Column Name
Description

RateType
The numeric identifier based on the type of call.

For example, 1 is an Australian Local Call.

RateDescription
Description of the Rate type for the Outbound Call type.

For example, if the Rate Type was 4 the description would be ‘Mobile Calls’.

RateCountry
The Country name for the relevant Rate Type.

For example, “Australia” for Rate Type 1, being an Australian Local Call.

CallDateTime
The Call Date and Time

TotalCallCount
Total number of outbound calls for that Rate Type.