How to Disconnect Services

  • Updated

If you no longer want to continue with any internet or phone services on your account, you can opt to disconnect them via our Telair Customer Portal.

IMPORTANT NOTE:

The Portal will disconnect the selected service immediately, and you will be unable to choose a time or date in the future. 

If you would like to request a specific disconnection date, we'd suggest waiting until the day the service needs to be terminated.

If you have further questions or have any trouble getting specific services disconnected, please reach out to our Service Delivery team:

  • service@telair.com.au