We've made contact authorisation simple with predefined roles account owners can set for each contact. These roles are special groupings of permissions that allow contacts to take various actions or make changes on the account.
If you need a more granular set of permissions, however, we easily allow you to set individual permissions on each contact.
Predefined Roles
- Owner: This role has full control over the account, and can add/modify/remove users, order services, update billing details and view invoices. More on these can be found below.
- Service Admin: This role has access to access the portal, view services, and change services.
- Billing Admin: This role has access to the portal, view services, view invoices, and change payment details.
- No Access: This role adds the contact as an authorised contact on the account who can make enquiries with our service and support teams, however, it does not allow any access to the portal.
- Custom: Set this role to choose individual permissions.